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5 Customer Experience Lessons from Rolling Stone’s 50 Greatest Live Acts Now
If you want to improve your customer experience, read the recently published Rolling Stone overview of the 50 greatest live acts now. The best live acts do something all brands aspire to do: create an...
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How the Grammys Help Fans Create Visual Stories
The 56th Annual Grammy Awards sparked laughter, controversy, eye rolling, and a lot of conversation in our living rooms, pressrooms, and social media worlds. Beyoncé’s risqué performance raised...
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Can Wu-Tang Clan Save the Record Album with “Once Upon a Time in Shaolin”?
When I first heard that trailblazing rap collective Wu-Tang Clan intends to release just one copy of its new album, Once Upon a Time in Shaolin, I stopped what I was doing and had to learn more. And...
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Apple Pays Dearly for U2’s “Free” Music
Photo credit: Marcio Jose Sanchez, AP Let’s get something straight: U2 did not give away its new album, Songs of Innocence. To be sure, if you have iTunes, on September 9 you received a free copy...
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Hey, Beyoncé: Let’s Call a Fraud a Fraud
Photo credit: Jeff Daly/REX Beyoncé has been busted again. Nineteen months after being criticized for lip-syncing during the presidential inauguration, she was caught lip-syncing at a recent concert in...
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Meet the New Music Moguls
How do the world’s highest-paid musicians make their money? Not by making music. As shown in the Forbes list of the world’s highest paid musicians of 2015, elite stars cash in from touring, forming...
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Rihanna and Samsung Create an “Anti” Moment
Rihanna’s Anti went platinum in 15 hours. But before you think, “albums are back!” bear in mind a big caveat: Samsung bought one million copies of the album and gave them away. For Rihanna and...
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Snapchat and Ed Sheeran: 21st Century Radio
The phrase “music distribution” sounds boring. And yet music distribution is where brands inside and outside music can learn about innovation, as Ed Sheeran and Snapchat have demonstrated. A new...
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Why Sprint and Tidal Are Hustling Music Together
Tidal needs a financial partner. Sprint needs new customers. The two businesses just took a step toward addressing each other’s needs. Sprint has announced a 33-percent stake in Tidal, which will...
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Drake and Jay Z Write Rules for Music Moguls
Drake and Jay Z are among the most successful musicians year after year. Between them, they earned $92 million in 2016 while making the list of Forbes highest-paid musicians, adding to the nearly $97...
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